How do I create my account?

To create your CAFE COTON online account, you will be prompted during checkout OR you can click on My Account and register.

How can I modify my account?

It is easy to change your password, billing information, and your delivery address. Click on ‘My Account’ and enter your username and password. Once logged in you can view and edit your personal details

I have forgotten my password, how can I sign into my account?

Click on the forgotten password link and enter the email address you used to create your account. Your password will immediately be sent to you by email. Alternatively, you can contact Customer Service at

How can I subscribe to the Newsletter?

Subscribe to the CAFE COTON online store Newsletter by entering your e-mail in the newsletter section at the bottom of page. You will be notified of our exclusive offers, sale start dates, online store news, collections and promotions…

How can I unsubscribe from the Newsletter?

You can unsubscribe from the Newsletter by simply clicking the unsubscribe link located at the bottom of the Newsletters that you have received.

What do you use my personal information for?

The information that you provide to us for your order is only used in the context of our business relationship. Under no circumstances may this information may be shared with third parties or resold. In application of the Law on Information Technology and Individual Freedom dated 06 January 1978, you have a right to access, change, correct and delete your personal data. Your bank account information (bank cards), is only used for your payments via our secure payment partner Paybox. We do not keep any of your bank information.

Can I save the contents of my bag from one visit to the next?

The items that you have added to your bag will be saved for a period of fifteen days (within the limit of available stocks).